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MovedGoalPosts · 22-12-2007, 20:23

Unfortunately electronics these days are not fault free. Indeed VMs own terms and conditions say they don't guarantee a fault free service. Manufacturer's of most good offer at least a 12 month guarantee, why because we the consumer don't believe them that their goods are durable.

V+ is like any piece of kit. Many will have no problems, some will be unfortunate. The real gripe here is the timing of when the thing goes wrong. I swear that most electronics have a built in "critical failure annoyance detector", and for the OP Christmas is a biggie.

Bottom line to get a repair visit in 2 working days of a fault being reported is good going - you don't expect repair visits on Christmas and Boxing day do you?

22-12-2007, 20:23	#5
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 62 Posts: 15,868	Re: V+ broken 2 days before christmas Unfortunately electronics these days are not fault free. Indeed VMs own terms and conditions say they don't guarantee a fault free service. Manufacturer's of most good offer at least a 12 month guarantee, why because we the consumer don't believe them that their goods are durable. V+ is like any piece of kit. Many will have no problems, some will be unfortunate. The real gripe here is the timing of when the thing goes wrong. I swear that most electronics have a built in "critical failure annoyance detector", and for the OP Christmas is a biggie. Bottom line to get a repair visit in 2 working days of a fault being reported is good going - you don't expect repair visits on Christmas and Boxing day do you?