Cable Forum - View Single Post - Router(s) stopped working since Tuesday's outage.

Crispin · 20-12-2007, 21:05

Hi Folks,

On Tuesday everything was fine until we had an outage. TV was complaining and BB was dead. Wednesday morning it was back on but net was still dead. However, if I connect my laptop to router, it works. My machine gets an IP etc fine. Ask the router to and nudda.

Got hold of two other routers and the same thing. They all have an address of 0.0.0.0. Setting them up with a static the same as was served to my machine had no effect. Routers are linksys, netgear and draytek. All known to be working.

Calling Bangladesh, I mean Virgin tech support, she is insistent that it is not their problem. I can see how she thinks this but she is programmed not to try and understand my argument. Eventually, the cost of the call made me give up.

Has anyone else had this issue? Why would it work from laptop and not from router(s)? Mac address locked?

TIA.

Cheers,
Crispin

20-12-2007, 21:05	#1
Crispin Inactive Join Date: Dec 2007 Posts: 2	Router(s) stopped working since Tuesday's outage. Hi Folks, On Tuesday everything was fine until we had an outage. TV was complaining and BB was dead. Wednesday morning it was back on but net was still dead. However, if I connect my laptop to router, it works. My machine gets an IP etc fine. Ask the router to and nudda. Got hold of two other routers and the same thing. They all have an address of 0.0.0.0. Setting them up with a static the same as was served to my machine had no effect. Routers are linksys, netgear and draytek. All known to be working. Calling Bangladesh, I mean Virgin tech support, she is insistent that it is not their problem. I can see how she thinks this but she is programmed not to try and understand my argument. Eventually, the cost of the call made me give up. Has anyone else had this issue? Why would it work from laptop and not from router(s)? Mac address locked? TIA. Cheers, Crispin