Cable Forum - View Single Post - NetGear Cable Router Unable to obtain Dynamic IP address

doggysoft · 14-12-2007, 23:36

NetGear RangeMax NEXT Wireless-N Router Model WNR834B bought refurbished therfore with out Set Up CD thus no serial number ( therefore limited help from Netgear ) Virgin Media technical help says the router maybe faulty ?

Problem:

Access to Broadband via newly installed Virgin Media 250 modem, to bypass Pace STB which is only 1MBPS this works fine but when the router is connected the Set Up Wizard on the router picks up a fixed IP connection which VM doesn't supply. When you you try to try to obtain the IP address dynamically this doesn't work either.

I have tried all the usual stuff, rebooting/sequence of powering up/upgrading the firmware of the router/doing a factory reset of the router /checked TCP/IP is set to dynamically obtain IP address/switched off Firewall etc all to no avail.

I appeciate that people do a 4 year degree in Networking but surely it can't be that difficult to set up a router to the internet. But I admit it has beaten me.
Any help would be most appreciated and I am sure would be useful to other novices like me.

Thanks in advance,

Rob

14-12-2007, 23:36	#1
doggysoft Inactive Join Date: Dec 2007 Posts: 2	NetGear Cable Router Unable to obtain Dynamic IP address NetGear RangeMax NEXT Wireless-N Router Model WNR834B bought refurbished therfore with out Set Up CD thus no serial number ( therefore limited help from Netgear ) Virgin Media technical help says the router maybe faulty ? Problem: Access to Broadband via newly installed Virgin Media 250 modem, to bypass Pace STB which is only 1MBPS this works fine but when the router is connected the Set Up Wizard on the router picks up a fixed IP connection which VM doesn't supply. When you you try to try to obtain the IP address dynamically this doesn't work either. I have tried all the usual stuff, rebooting/sequence of powering up/upgrading the firmware of the router/doing a factory reset of the router /checked TCP/IP is set to dynamically obtain IP address/switched off Firewall etc all to no avail. I appeciate that people do a 4 year degree in Networking but surely it can't be that difficult to set up a router to the internet. But I admit it has beaten me. Any help would be most appreciated and I am sure would be useful to other novices like me. Thanks in advance, Rob