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Touchstone57 · 10-12-2007, 09:51

Two weeks ago I just had a BT line installed so I could get a new ISP. I contact many companised but they said I had problems and my phone line was not active, despite me contacting from the active phone. I then contacted BT and tried to use their broadband service but they said there was some problems and that I still had a provisional phone line. Apparently this goes away after 48 hours of the line being installed. But now it has been two weeks and I'm starting to get annoyed. They keeps telling me to wait another 48 hours but I want to get my broadband connected. And they forever put me on hold for 30 minutes to speak to an advisor, then straight away put me on hold for another advisor.

What should I do? PT

10-12-2007, 09:51	#1
Touchstone57 Inactive Join Date: Dec 2007 Posts: 2	Provisional BT Line Two weeks ago I just had a BT line installed so I could get a new ISP. I contact many companised but they said I had problems and my phone line was not active, despite me contacting from the active phone. I then contacted BT and tried to use their broadband service but they said there was some problems and that I still had a provisional phone line. Apparently this goes away after 48 hours of the line being installed. But now it has been two weeks and I'm starting to get annoyed. They keeps telling me to wait another 48 hours but I want to get my broadband connected. And they forever put me on hold for 30 minutes to speak to an advisor, then straight away put me on hold for another advisor. What should I do? PT