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Old 08-12-2007, 14:17   #87
sollp
cf.mega poster
 
Join Date: Mar 2005
Location: here
Age: 56
Services: Virginmobile,Sky TV, ZEN 76Mb,ZEN Phone line.
Posts: 1,288
sollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful one
Re: Virgin Media announces 50mb lines from next year.

Well as a prime example of this, i was referred a fault from the service Tech's as the customer was only getting 2-3Mb Download,(this customer had had this problem and a few service visit's already and the usual rubbish from Tech support, so he was really frustrated).

After looking he had a ethernet-USB connection from the router to PC and this was the problem causing it. He was advised to get an ehternet card, later on yesterday afternoon i saw him as i was in the area still and this has resolved the problem. Believe me this is an issue with customers PC anyone who visits a customers home will see some of the ancient, poorly maintained pc's there are.

Now, to what the percentage this is the issue ,i know not!
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