Could not agree more with you. I am not even going to refer to the TV services and how superior the quality is. Even when i had Virgin BB in my previous house for 5 years i still had SKY as my TV provider. And Virgin 1 cannot even compare to how better SKY 1 is. Besides, being on SKY i get both
. And as far as billing is concerned, i pay 28 pounds/ month and i have MAX BB which is very stable, full TV package, and also Sky Talk. So all in all i pay 39 pounds (including my BT line rental) about 15 pounds less than what i was paying for the appalling service from VM. On top of that SKY even paid my BT installation for 125 pounds. What more can someone ask from a provider? If as you say they won't listen it is not my problem. But at the same problem i don't want to be called a liar just because my services look too good too be true.