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Old 04-12-2007, 11:11   #1
cmk
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Email Problems / Blocked ports?

Do NTL/Virgin Media block ports at all? I've a Go Daddy hosting account which is throwing a fit and they're saying it could be my ISP. The error does incorporate AVG which is my anti virus and their forums have given me things to try so I'm covering all options.

So here goes....

This is what I posted on the AVG forums.

Quote:
As part of my GoDaddy account I have a number of POP3 accounts. I've not needed to use them until now but it would seem AVG is blocking them somehow and I can't work out why. I've setup the account in OE6 and GoDaddy have confirmed the settings are correct but still I get the following error.

The server responded with an error. Account: 'C (webestry.biz)', Server: 'pop.secureserver.net', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

I've scoured the net for a solution and tried a few options including adding the server details to AVG but it wont let me as it states the port is already in use which is correct. I've also tried to telnet to the server but that fails also.

As you can see from the error there's an AVG reference hence me posting this here. I've tried turning off AVG and removing the open files in task manager but get no joy. I've also tried disabling the server in AVG but get the following message.

The connection to the server has failed. Account: 'C (webestry.biz)', Server: 'pop.secureserver.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10065, Error Number: 0x800CCC0E

I was hoping adding a server would solve it but as I've said above it wont let me and I can't change the current one as it's for my ISP. I've other non-ISP emails set up and they work fine. I'm not sure it is an AVG thing to be honest but have to check all the options. GoDaddy say they think it's my ISP but a friend had similar problems but on the SMTP side which he fixed. We've had no jot with the POP3 one though.


Any help gratefully appreciated.

Cheers
The full thread is at http://forum.grisoft.cz/freeforum/re...backpage=2,sv=

As you can see they're talking SMTP when the error clearly states a POP3 problem. I can send ok from the account. It just wont receive. I've tried to telnet to the server and get the following....

Quote:
-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!


Connection to host lost.
As you can see there's the AVG reference again. I've tried setting up a seperate server reference in AVG but all that tells me is that the port is already in use and wont let me.

So basically I'm hitting brick walls.

Any advice appreciated and any further info needed then please shout up.

Cheers

C
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