[VirginOnInsaniy]

Your right, who am I to demand the service I have paid for?
Asking real nice an being patient has worked out real well so far.

All I ask is the service I have paid for, nothing more! All I have received from Virgin is lies and bullshit.

I have spent a fortune on the premium rate support line trying to resolve this only to hear a different story every time I ring up.

If you know the magic words to get Virgin to act like an ISP that gives a dam PLEASE share them with me.

I do feel real sorry for the support staff, I know they are under paid, poorly trained and have a high staff turnover (I have family who worked for NTL) BUT thats not helping me resolve what is probably a simple problem or misunderstanding.

Sorry for the rant but its been like banging your head against a brick wall getting this issue resolved.

And Thanks to the Virgin CABLE guys for trying to help out.

I'm moving ISP on Monday