I have been reading the posts on the Newsgroup:-Virginmedia.support.broadband.cable. as it seems a good way of getting help with BB issues.
Can someone take pity on me and throw some light on the alias e-mail address that the Virgin Media Technical Support ask for before they can sort out a problem.
Quote:
For example...You will need to run the following tests with a direct connection to the
modem. Download 2 large files from gamefiles.virginmedia.com and 2 from
fuller.zen.co.uk/test all at the same time and post the results here. Please
post a valid VM alias too.
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I have tried to create an alias on the Virgin Self Care but the site only accepts blueyonder.co or virginmedia.com customers.
https://selfcare.blueyonder.co.uk/IIPSCVM/index.do
I have been googling and understand the basics about alias names but if I were to need one for the Virgin newsgroups would I have to get one based on my current ntlworld account or would any alias do as long as it was linked to my ntlworld account?
My brain is starting to implode. Am I even making sense?
Any help will be appreciated.