Quote:
Originally Posted by Tdeluxe
Hello,
I have/have not the 20mb broadband by virgin,
today i wanted to swap my "NTL" set-top box for a cable modem from virgin.
I have the silver Samsung Set-Top Box which doesn't support the 20mb broadband.
So i called in and just wanted to change to a cable modem and it seems to be
a big problem to virgin, lots of questions being ask incl. how much i use it and how much i download etc.
Anyway, they say i will have to get a seperate bill for that, so one for the telephone and one just for broadband.(by the way i don't own a TV)
Also i then will not be able to pay anymore via any Paypoint after i receive my bill,i have to chose direct debit or bank cheque which is difficult for me because i am a freelancer and earn no regular money but i do always pay my bills(i manage).So my question is, are they BS me or is it true? that i get 2 bills and can't pay anymore the old fashion way?
Because i wanna make changes,i pay for a service i don't get (yet)
Anyone got some experience on that?
I am in the Bromley area
greetings TD
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Don't do it unless they can guarantee you more than 10Mb connection, otherwise you would be better off staying on the 4Mb connection. Although STB connections are the old type, they appear to be better than the 20Mb for download speeds at peak times.
I did change over recently, and will be going back to the old one soon
