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If I spoke to a customer who was looking for BB then I would ask questions about usage etc, loads of people just use t'internet for browsing and emailing and really don't need 20mg so it's just a case of trying to match a customer to a suitable broadband connection and price.
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Hear hear.
Pity they never all thought like that when dealing with possibly unknowlagable customers
I`ve known one or two unwitting people round about,one an old lady,who were put on the 10Mb(at time)/20Mb packages for some strange reason.
We got them downgraded without too much hassles once reality was explained to them.They should never have been placed on top tiers in the first place.They never really knew any better to question it though.
The lass next door is still on this so-called 20Mb too but probably never uses that new computer & bb connection of hers.Theres no telling her though.
I`ve probably used that pc more than her just in the setting it up for her and testing her new VM BB connection every now and again.Just to be all the more sure about our own of course
She`s blissfully happy.
How many like that though i wonder,who choose to have this superfast 20Mb but have absolutely no need for it whatsover.Many i know dont really understand what a bloody "Mb" is still,never mind wether they get them all or not.As long as the broadband is ON then it`s working
just fine.
