Cable Forum - View Single Post

MovedGoalPosts · 20-11-2007, 11:45

Are you sure it's the ethernet connection on your PC, or the modem, or even Virgin Media? What exactly has to be rebooted to get the connection to restart. If the internet stops, but you can still browse to the modem config page then it's VM side / modem. If you cannot browse even to the modem config page, then it's the modem / computer. If a reboot of the modem only solves it you know it's Modem / VM. If a reboot of the computer only solves it, that would point to the computer.

Does the problem only manifest itself when you have larger files being downloades, or is it completely random? Is it possible for some antivirus type activity to be overworked and shutting down?

20-11-2007, 11:45	#7
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 61 Posts: 15,868	Re: New Box = disconnected more often? Are you sure it's the ethernet connection on your PC, or the modem, or even Virgin Media? What exactly has to be rebooted to get the connection to restart. If the internet stops, but you can still browse to the modem config page then it's VM side / modem. If you cannot browse even to the modem config page, then it's the modem / computer. If a reboot of the modem only solves it you know it's Modem / VM. If a reboot of the computer only solves it, that would point to the computer. Does the problem only manifest itself when you have larger files being downloades, or is it completely random? Is it possible for some antivirus type activity to be overworked and shutting down?