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derekrevell · 19-11-2007, 17:38

I have cancelled my Cable Service, phone and TV, after spending more time than I consider reasonable, to get a good Broadband speed.

Engineers not keeping appointments, and Virgin Media re-arranging appointment, and not bothering to inform me, the customer.

I have had enough, and I suspect I'm not alone.

Shocking service.

19-11-2007, 17:38	#1
derekrevell Inactive Join Date: Nov 2007 Posts: 1	Appalling Customer Service I have cancelled my Cable Service, phone and TV, after spending more time than I consider reasonable, to get a good Broadband speed. Engineers not keeping appointments, and Virgin Media re-arranging appointment, and not bothering to inform me, the customer. I have had enough, and I suspect I'm not alone. Shocking service.