[QUOTE]If you accept a substandard service, then no matter what you pay you are being ripped off, in my opinion.[/QUOT]
I certainly would`nt disagree with that.
Although we do(?) pay less for our own elusive 20Mb just now i only ever accepted their offer to give them the benefit of the doubt....
They said it was just teething problems with the 20Mb roll out so who was i to disagree.It was actually the tech himself at the time who called whoever and re-arranged our price,without any prompting from me.
This was prior to the new charges of course.
I`ve also had them try every bit of blame imaginable at my end of course.........credit for trying i suppose
We pay a good price for our other services,including the stb,which is still providing 1Mb broadband free of charge.We wont get that anywhere elsewhere and it can be very handy.But then so are the neighbours if the worst comes to the worst.
All very understanding...... now.
The way i seen it though the 4Mb package was £25 at that time and we were at least getting that much, on average,at that time.
We did eventually see the 20Mb after about six weeks but it was sporadic to say the least and completely vanished again some 4 weeks later.
Now though this 20Mb service is rarely even as high as the 4Mb for us so i will most certainly be dropping down to the lowest tier available.
Certainly if nothing changes within the next week or two,as promised,again.....or whenever their current "shut him up "offer ends.
A 2/4Mb modem down here with the 1Mb stb for upstairs will suffice i`m sure.