[Lord Nikon]

More importantly Dell also have a Customer Advocate team who trawl the net looking for people who are having problems with Dell computers and ask questions on web forums, usually they will join the site with the nick DellCA and provide assistance on a proactive basis, something else that other companies could learn from. We had one join Cablehell to assist someone asking how to upgrade a hard drive. They pretty much lead when it comes to helping people.