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Paul K · 12-11-2007, 17:03

One thing you may need to look at if you move to SkyBB at the moment is the instructions for your email, they have recently moved onto the Gmail system for Sky email and it's having issues. Unless they have re-packed all routers witihin the last 3 days the instructions in the box will be wrong but the correct settings etc can be found on sky.com/customer support/broadband/Sky email FAQS
Also if you are running vista do NOT install the CD that comes with the router, all that is on the CD is an upgrader for Internet Explorer to take it to IE7 and McAfee security suite which you can download from MySky anyway. The downloadable version is more up to date and works correctly with Vista. The CD version of McAfee does not always install properly on Vista and can lock the PC up.
Other than that you basically just plug the router into a filter that is provided, plug the router into the PC (or connect wirelessly) and then browse away. The CD is not essential to the installation of the BB connection. Just make sure if you have more than one phone socket with something plugged into it that you filter all sockets with connected telephony equipment and if possible plug into your main/ master socket.

12-11-2007, 17:03	#8
Paul K Inactive Join Date: Jun 2003 Location: Essex innit Age: 52 Services: Sky HD + 16Mb ADSL BT Telephone Posts: 15,735	Re: Sky Broadband One thing you may need to look at if you move to SkyBB at the moment is the instructions for your email, they have recently moved onto the Gmail system for Sky email and it's having issues. Unless they have re-packed all routers witihin the last 3 days the instructions in the box will be wrong but the correct settings etc can be found on sky.com/customer support/broadband/Sky email FAQS Also if you are running vista do NOT install the CD that comes with the router, all that is on the CD is an upgrader for Internet Explorer to take it to IE7 and McAfee security suite which you can download from MySky anyway. The downloadable version is more up to date and works correctly with Vista. The CD version of McAfee does not always install properly on Vista and can lock the PC up. Other than that you basically just plug the router into a filter that is provided, plug the router into the PC (or connect wirelessly) and then browse away. The CD is not essential to the installation of the BB connection. Just make sure if you have more than one phone socket with something plugged into it that you filter all sockets with connected telephony equipment and if possible plug into your main/ master socket.