Quote:
Originally Posted by zctyp18
I can't believe how many people stay with VM! I left a while ago and haven't looked back. I'm currently getting BB, phone and BT Vision TV services from BT, they are far from perfect, but the billing is so much better, tech support is a zillion times better, customer services is free and it just works. That said, I think Tiscali offer better value for money, so I'll be switching when my BT contract is up.
|
You cannot be serious - BT support has been dire in the past from what I have experienced. Also, what is it that you find difficult about so many people staying with VM? Not everyone has a problem with the service and as for people experiencing speed issues, at the end of the day, there is no SLA, thus no guaranteed constant speed.
Quote:
|
Originally Posted by zctyp18
Virgin's staff leave a lot to be desired and the lack of Sky 'basics' channels
|
Not VM's fault - Blame Sky for significantly increasing the cost to air its declining channel(s).
Quote:
|
Originally Posted by zctyp18
why oh why do Virgin's customers put up with it?
|
You have the assumption that because you disliked your services from VM that every other customers should feel the same way you do. It isn't the case.
Quote:
|
Originally Posted by zctyp18
I hope that VM do get their act together though as competition is a good thing and cable is capable of so much more that VM are providing at the moment.
|
Well there is something I do agree on.
