ive got a bt line with tiscali as my provider since i had my line changed about 2 years ago ive had no problems i consistently get 5.5mb 24/7 its ok for gaming but my lad would say otherwise!! i download about 40-50gb a month on average and since upgrading to there upto 8mb service i no longer get the fup emails, i cant comment on there c/s as i dont ring them my nieghbours are also with tiscali so if it goes down (rarely) i ask them and then just wait the worst was 24hrs about 6 months ago all in all a 8/10 service imo
the lad is watching over my shoulder his score is 5/10 for gaming but imo no gamer is ever happy!!