Hi and
to the forums.
When you hook it up via the USB cable do you actually see the drive come up?
If you do not know how to do this, first plug in the usb cable to the camera and your computer and switch the camera on. A few seconds later, go to "My Computer" and see if an extra drive has shown up. If it does, double click on it and into the following folders that appear and you should be able to see your photos.