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Old 02-11-2007, 11:18   #1
chantilly
Inactive
 
Join Date: Nov 2007
Posts: 4
chantilly is an unknown quantity at this point
Connection Timed Out issue

Since the middle of last week, I've not been able to access my own website (www.hadtoplayon.com), along with the email server, FTP server and control panel of my host from my Virginmedia cable connection. I just get a Connection Timed Out message. I'm still able to access all the above via a different ISP so it's not a problem with my host's server. Access to all the above terminated suddenly while I was in the middle of uploading some files via ftp. I put in a help ticket with my host (lunarpages) and they asked me to do a traceroute, results of which follow:
Code:
1 23ms 8ms 13ms 10.247.28.1
2 8ms 8ms 19ms lutn-t2cam1-b-v131.inet.ntl.com [180.4.119.125]
3 16ms 18ms 8ms 62.252.64.85
4 17ms 10ms 10ms nth-bb-b-so-120-0.inet.ntl.com [213.105.175.153]
5 29ms 41ms 33ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]
6 13ms 30ms 11ms 195.50.91.69
7 40ms 21ms 14ms ae-32-52.ebr2.London1.Leve13.net [4.68.116.62]
8 87ms 108ms 90ms ae-4.ebri.NewYork1.Leve13.net [4.69.132.109]
9 106ms 91ms 88ms ae-61-61.csw1.NewYork1.Level3.net [4.69.134.66]
10 82ms 123ms 90ms ae-64-64.ebr4.NewYork1.Level3.net [4.69.134.113]
11 182ms 180ms 166ms ae-2.ebr4.SanJose1.Level3.net [4.69.135.185]
12 157ms 163ms 179ms ae-64-64.csw1.SanJose1.Level3.net [4.69.134.242]
13 170ms 165ms 157ms ae-63-63.ebr3.SanJose1.Leve13.net [4.69.134.225]
14 166ms 176ms 181ms ae-2.ebr3.LosAngeles1.Level3.net [4.69.132.10]
15 176ms 167ms 194ms ae-68.ebr1.LosAngeles1.Level3.net [4.69.135.9]
16 182ms 164ms 175ms ae-1-53.edge3.LosAngeles1.Level3.net [4.68.102.84]
17 165ms 181ms 194ms xe2-0.cr01.lax01.mzima.net [4.71.136.2]
18 172ms 180ms 167ms xe1-0.cr01.lax02.mzima.net [64.235.224.182]
19 173ms 164ms 178ms ge2-lunarpages.cust.lax02.mzima.net [72.37.172.26]
20 * * * Request timed out.
21 * * * Request timed out.
I am a complete novice when it comes to technical issues, so I would be really grateful if anyone could give me some assistance in determining what could cause this error and how I can rectify it. Thanks in advance.
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