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Old 29-10-2007, 17:23   #9
vmtec
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Join Date: Apr 2007
Location: bedfordshire
Services: now 50 mb bb,2v+ (pvr) 2 stb, and talk 24
Posts: 85
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Re: New STB router problem

Quote:
Originally Posted by Rob View Post
post #5 says it's sorted which confirms he does have broadband via STB. Many customers still get broadbadn this way, if that's how they were originally connected. New customer connections will always be via a SACM.
as we have been informed when we do box swaps we have to explain to customers that they will have to book in for a new modem as it will no longer work of the back of there box
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