Can anyone help?
A neighbour of mine has forgotten his password to his ntlworld e-mail account, but when he clicks on the link for 'Forgot your password' it takes him to a page that says "enter your e-mail address and we will post the password to your e-mail".
Is it just me, or does this make no sense?
What is the point in sending the password to the e-mail acoount that he can't get into because he has forgotten the password?
