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Mal · 12-10-2007, 20:40

A quick question over a problem that my sister has with her ADSL connection...I have not seen it for myself, but from what I have been told, the problem is this...

She has Sky, a basic adsl modem and a phone connected upstairs. What is happening is that anyone who tries to ring in, goes straight through to the voicemail. She has tried each one separately and the problem seems to occur when only the modem is connected.

The connection works, but it is acting like dial-up in that you cannot use the phone at the same time.

She has rung BT and they said that the line is fine.

I am thinking that it is either the modem or the filter.

Has anyone else experienced this?

12-10-2007, 20:40	#1
Mal Inactive Join Date: Jun 2003 Services: Virgin Media Posts: 9,163	A problem with ADSL A quick question over a problem that my sister has with her ADSL connection...I have not seen it for myself, but from what I have been told, the problem is this... She has Sky, a basic adsl modem and a phone connected upstairs. What is happening is that anyone who tries to ring in, goes straight through to the voicemail. She has tried each one separately and the problem seems to occur when only the modem is connected. The connection works, but it is acting like dial-up in that you cannot use the phone at the same time. She has rung BT and they said that the line is fine. I am thinking that it is either the modem or the filter. Has anyone else experienced this?