Quote:
Originally Posted by Matthunter3
so, i would unfortunately have to end up paying for the reconnection fee even though i most likely have a bt line going into my house?
Do NTL unplug the bt line when they install their service?
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Probably not but the point was it might be connected inside your house but its highly likely that since you were no longer a customer the cable pair in the cables going back the exchange could have been reused for someone else's line.
When you order a line a routing is chosen between the exchange and your premises, which corresponds to a metallic pair in the cables in that location the connections are made to.
Its not 1 continuous cable what usually happens is there is a large cable (or cables) going to a PCP (primary connection point, usually a cab) then there's a load of smaller cables for each area fed off that cab which go to secondary distrabution points (e.g a smaller cab or a DP) where they get joined with the cable entering your house.
They do reuse pairs in the cables to save having to put a new cable in every 5 minutes and if you haven't had your BT line for a long while its highly likely that they reused the pair you had in that cable.
So although it may be connected at your end its quite possible that its not making its way back to the exchange and therefore needs to be connected in the various DP's cabs and cable joints in the network.