[Sirius]

Originally Posted by Barewolf

It's got to the point now where Virgin Media have pushed me too far as they have many.

The reason I am leaving VM is that Broadband is too slow, last night i was loosing connection every 15 minutes and my 20mb Connection was not even 1/2 Meg. It's not only that, to ring them at 25p a minute for them to tell me to reboot my set top box and go into CMD is lining their pockets at my expense, they literally have me by the balls as i can't change providers unless i have a BT line, which means the TV package has to change as well, disrupting everything.

I wouldnt mind but the TV is just as bad, i am sat watching my fave programs when i get a system update message which stays on for 10 seconds, thats fine, but 2 minutes later its back and then the channel changes on its own, when that isnt happening the signal is breaking up causing most channels unwatchable.

I want to go to *be. They look like the leading competitors for future broadband, and O2 do amazing deals on their phones. And if its true that their Pro Package is going to be £22 then it saves me £15 a month on Broadband and I get twice the webspace, they dont charge you to get broadband fixed either.

Virgin need to get together and think about the problems and prices their customers face, surely they know from complaints that they are loosing custom, well they will be £120 less off per month soon and i wont recommend them to anyone.

Well if you have made your mind up BYE BYE

Or are you going to phone retentions for you deduction that will make it all OK