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kr0ne · 08-10-2007, 19:17

Thanks Papa Smurf - do you know if that is what the engineers are supposed to do or is it at their discretion?

I've tried calling BT back about it but after the obligatory hours worth of being passed around the call centres all they seem to be willing to say on the matter is that the engineer would know best and if the wiring was "satisfactory" when he visited the property there is no obligation to fit a new master socket...

08-10-2007, 19:17	#3
kr0ne Inactive Join Date: Jun 2007 Posts: 5	Re: New BT Master Socket? Thanks Papa Smurf - do you know if that is what the engineers are supposed to do or is it at their discretion? I've tried calling BT back about it but after the obligatory hours worth of being passed around the call centres all they seem to be willing to say on the matter is that the engineer would know best and if the wiring was "satisfactory" when he visited the property there is no obligation to fit a new master socket...