Quote:
Originally Posted by Barton71
I have the same problem with my Terayon TJ210. After reading this thread yesterday afternoon (thanks for the info), i called tech support, and once i explained my issues and told him which modem i had, and the guy ordered me a new modem, which should arrive on Tuesday or Wednesday through the post. I just hope setting it up is as easy. Is it more or less just a case of plugging it in, or will i need to re-register and not?  |
as far as I know you will need the new modem's MAC address registered against your account, I seem to recall this can be done over the phone - presumably full instructions come with the modem