Cable Forum - View Single Post

ajghunter · 28-09-2007, 11:33

I have been trying to register for Virgin Media, and when registering my central-edinburgh address I was told that my flat was not serviceable. I am in a cable area, in fact the ground/basement flat below me subscribes to VM, and was told by the VM representative that the 1st floor flat can get the service, though going a floor higher than this seems to be a step to far.
I was told it was not a consent issue from flats below - other flats in the row have apparantly had my same problem.

Does anyone know how I can push VM on this - they are being so vague, and I would like to give them business after all! Can I offer to install it myself?

Cheers, Andy

28-09-2007, 11:33	#1
ajghunter Inactive Join Date: Sep 2007 Posts: 3	2nd Floor flat too high? I have been trying to register for Virgin Media, and when registering my central-edinburgh address I was told that my flat was not serviceable. I am in a cable area, in fact the ground/basement flat below me subscribes to VM, and was told by the VM representative that the 1st floor flat can get the service, though going a floor higher than this seems to be a step to far. I was told it was not a consent issue from flats below - other flats in the row have apparantly had my same problem. Does anyone know how I can push VM on this - they are being so vague, and I would like to give them business after all! Can I offer to install it myself? Cheers, Andy