Cable Forum - View Single Post - Help! No proxy server & now can't view my site!

Transister · 28-09-2007, 03:10

I need some advice: I use a particular website regularly in my work until one day I found I couldn't access it on Virgin broadband. Its http://www.xec.gapbuster.com/. I found an article somewhere that it was something to do with 'authentication' and using a proxy server can fix the problem. I'm no techie but I found a local ntl server address (Luton) and entered it in the browser options and all was well. That is until I got the message a few weeks back come up about proxy servers being decommissioned by Virgin 'to improve my service'. I'm forced to revert to 'un-proxied' browsing now and the website locks me out once again.

I've phoned VM but they insisted that the service was a 'home' service not for business use and refused to provide any solution, even though I threatened to quit the service and they couldn't access it their end either. Now I'm stuck - I need to access that site for my work and the only way I know is to go and use another computer on another ISP. It's not the site, I can get on through any BT connection. Only VM causes this problem.

My question is: do I have to now dump VM and get on a BT-based service? Is there any other way around this? I stand to lose a lot of work if I can't get on that site and I can't believe there isn't a simple solution out there. Help!!!

28-09-2007, 03:10	#1
Transister Inactive Join Date: Sep 2007 Posts: 10	Help! No proxy server & now can't view my site! I need some advice: I use a particular website regularly in my work until one day I found I couldn't access it on Virgin broadband. Its http://www.xec.gapbuster.com/. I found an article somewhere that it was something to do with 'authentication' and using a proxy server can fix the problem. I'm no techie but I found a local ntl server address (Luton) and entered it in the browser options and all was well. That is until I got the message a few weeks back come up about proxy servers being decommissioned by Virgin 'to improve my service'. I'm forced to revert to 'un-proxied' browsing now and the website locks me out once again. I've phoned VM but they insisted that the service was a 'home' service not for business use and refused to provide any solution, even though I threatened to quit the service and they couldn't access it their end either. Now I'm stuck - I need to access that site for my work and the only way I know is to go and use another computer on another ISP. It's not the site, I can get on through any BT connection. Only VM causes this problem. My question is: do I have to now dump VM and get on a BT-based service? Is there any other way around this? I stand to lose a lot of work if I can't get on that site and I can't believe there isn't a simple solution out there. Help!!!