Quote:
Originally Posted by ahaines01
Hi guys and girls,
Not sure if anyone will be able to help me but....
I've just moved and got virgin broadband and a sitecom router. I can connect to the internet via the modem and router when wired in, but not when wireless.
I followed the instructions to the word upto the point where asked to choose between NTL(cable) and BT(asdl) - i chose cable but does this mean the router is incompatible with virgin as it only offers these 2 ISP's? The guy in Maplin told me it would be compatible. I then was asked to put in a hostname (rang virgin they had no idea, and the engineer who installed didnt give me any details) and clone the Mac address. So i left the hostname empty and cloned it.
I was then told to click the reboot option - yet there is no reboot button on the screen, so i did it manually with a pencil to no avail...
Any help would be greatly appreciated!
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How about mentioning the model or provide links to exactly what you have.
Some wireless routers need to be manually enabled in the options in the configuration page.
Reboot means turning off the modem and router and wait two minutes then turn back on.
Holla back
---------- Post added at 15:54 ---------- Previous post was at 15:51 ----------
You don't need a host name or a domain name - is it on Automatic configuration (DHCP) Any settings you change, then the router needs to be rebooted. You don't need to clone anything either.