[fatassmichael]

This was posted on the status page,

Ticket
Ticket Number 561941
Time Stamp 26/09/2007 13:19
Priority P2
Status Updated
Department Outage Surveillance Team
Estimated Time Fix 8 hours
Customers Affected Broadband Internet, Analogue TV, Digital TV
Raised By Claire Kelly
Detailed Description
Customers in the Dundee DD4 area may currently be experiencing a loss of their digital services. This will include broadband Internet and digital TV. Our engineers are now investigating this issue.

Virgin Media apologise for any inconvenience caused.

- Virgin Media Technical Support

Updates

Last Modified Name Customers Affected Estimated Time Status Priority
26/09/2007 21:20 Claire Kelly Broadband Internet, Analogue TV, Digital TV 8 hours Updated P2
Detailed Description
Service has now been restored. Our engineers will
continue to monitor this issue for any further
occurrences. Further updates will be posted
when available. Virgin Media would like to
apologise for any inconvenience caused.

- Virgin Media technical support

There is also this one,

Ticket Number 562220
Time Stamp 26/09/2007 19:03
Priority P1
Status Opened
Department Outage Surveillance Team
Estimated Time Fix 4 hours
Customers Affected Broadband Internet, Digital TV
Raised By Claire Kelly
Detailed Description
Customers in the DD4 area of Dundee may currently be experiencing a loss of their broadband Internet and digital TV. Our engineers are now investigating this issue.

Virgin Media apologise for any inconvenience caused.
- Virgin Media Technical Support