Cable Forum - View Single Post - Seventy two year old man stopped from buying alcohol

22-09-2007, 10:55

I'm a bit confused by all this. If the check-out assistant asks a person if they are over 21 and they say "yes", does that clear the assistant of all responsibility? If not, then why ask?

Surely the check-out staff still have to make a judgement as to whether the person looks over 18/21. If they think they look under age (and the customer cannot provide ID) then they will not serve them even if they say they are over 21. If they think they look over 21 they will simply ask them, and if they say "yes" they will be served.

Also a verbal "yes" or "no" means nothing. It can always be disputed later, so again, why ask if it cannot be proved or disproved (unless all conversations are recorded).

22-09-2007, 10:55	#56
XFS03 Guest Location: East London (ex-C&W) Services: XL broadband ntl250 modem Posts: n/a	Re: Seventy two year old man stopped from buying alcohol I'm a bit confused by all this. If the check-out assistant asks a person if they are over 21 and they say "yes", does that clear the assistant of all responsibility? If not, then why ask? Surely the check-out staff still have to make a judgement as to whether the person looks over 18/21. If they think they look under age (and the customer cannot provide ID) then they will not serve them even if they say they are over 21. If they think they look over 21 they will simply ask them, and if they say "yes" they will be served. Also a verbal "yes" or "no" means nothing. It can always be disputed later, so again, why ask if it cannot be proved or disproved (unless all conversations are recorded).