Quote:
Originally Posted by CountZer0
If Virgin didn't want their customers to know it they wouldn't give it out when you ask them.
CS gave me this number when I asked how I can speak to the complaints department - they never mentioned it's private.
And a formal request doesn't come from the nice lady on the phone - it comes from Management or lawyers.
They never mentioned it when they called back so as far as I'm concerned it's all good.
The NCLC are the only department I've ever spoken to in VM who can actually get anything done.
If you want to lock this thread go ahead, I'm sure everyone who needs the number has it now and will finally be able to get their months long problems sorted out.
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No they shouldn't, but if you have found someone who was sympathetic to your problem, and offered YOU a quick way to get the matter resolved, you shouldn't go exploiting that kindness....even if your intentions were well ment.
The MODS here have direct contacts in VM on the clear understanding that they don't go handing out that information to all and sundry, so they were right to remove the number from your post, and mung your signature.