Cable Forum - View Single Post - National Customer Liason Centre (complaints)

CountZer0 · 14-09-2007, 16:05

If Virgin didn't want their customers to know it they wouldn't give it out when you ask them.

CS gave me this number when I asked how I can speak to the complaints department - they never mentioned it's private.

And a formal request doesn't come from the nice lady on the phone - it comes from Management or lawyers.
They never mentioned it when they called back so as far as I'm concerned it's all good.

The NCLC are the only department I've ever spoken to in VM who can actually get anything done.

If you want to lock this thread go ahead, I'm sure everyone who needs the number has it now and will finally be able to get their months long problems sorted out.

14-09-2007, 16:05	#8
CountZer0 Inactive Join Date: Jun 2007 Posts: 41	Re: National Customer Liason Centre (complaints) If Virgin didn't want their customers to know it they wouldn't give it out when you ask them. CS gave me this number when I asked how I can speak to the complaints department - they never mentioned it's private. And a formal request doesn't come from the nice lady on the phone - it comes from Management or lawyers. They never mentioned it when they called back so as far as I'm concerned it's all good. The NCLC are the only department I've ever spoken to in VM who can actually get anything done. If you want to lock this thread go ahead, I'm sure everyone who needs the number has it now and will finally be able to get their months long problems sorted out.