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Re: Internet and Router Problems.
i know this may be a silly question.... but when you plugged the router back in.. did you reboot the modem wait 30 secs then plug you're router in? Or, did you just HOT SWAP the cable from the back of you're pc to the router....
it's either that or the duplex mode you're router is using is locking the Activity Light up on the Modem therefor jamming you're connection on solid..
Thats a pretty unusual fault you have there my friend....
Extremely hard to narrow down.. because as far as Virgin will be concerned .. they will not replace the modem if you have a solid connection plugged directly into it..
The best way of doing it.... would be.. when the Router goes down..
Ping the Router in CMD for eg (ping 192.168.1.1 if thats your router ip)
if that fails you're not getting through to it..
if it doesnt..
ping the modem (for eg 192.168.100.1)
if that passes then you are getting through your router and the modem is replying.
if the modem doesnt reply it means it could possibly be the modem that IS locking up.
hope some of this helps
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