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Stuart · 09-09-2007, 22:18

Actual, when I joined, they notified me that BT had stopped the order, but Be couldn't tell me why (Data Protection). They did, however, tell me what to ask BT, and, as it turned out, despite Engineers having installed new master sockets on at least two occasions, it turned out that BT's system was cancelling the order as they had me down has not having sockets.

OK, I had to phone BT a total of three times to find that out and get it corrected, but Be did as much as they could to help.

09-09-2007, 22:18	#8
Stuart - Join Date: Jun 2003 Location: Somewhere Services: Virgin for TV and Internet, BT for phone Posts: 26,546	Re: bethere.co.uk??? Actual, when I joined, they notified me that BT had stopped the order, but Be couldn't tell me why (Data Protection). They did, however, tell me what to ask BT, and, as it turned out, despite Engineers having installed new master sockets on at least two occasions, it turned out that BT's system was cancelling the order as they had me down has not having sockets. OK, I had to phone BT a total of three times to find that out and get it corrected, but Be did as much as they could to help.