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grey · 08-09-2007, 14:14

Hi everyone,

I recently upgraded from a three for thirty package to the (no longer available) four for forty. When i upgraded i added a mobile sim, on the web site it said the package included tv Large. This was available to new and exsisting customers taking a new service. Now I call them to ask about my TV Large and they say that the mobile sim is not classed as a new service. I was told on the second call that a "request" would be put forward for the TV upgrade. Ofcourse two weeks later and still no upgrade!
Is a sim a new service? Should I get TV L as part of the 4 for Ã‚Â£40 package?

08-09-2007, 14:14	#1
grey Inactive Join Date: Feb 2007 Location: Winchester Services: tvl/20bb Posts: 5	Additional Service? Hi everyone, I recently upgraded from a three for thirty package to the (no longer available) four for forty. When i upgraded i added a mobile sim, on the web site it said the package included tv Large. This was available to new and exsisting customers taking a new service. Now I call them to ask about my TV Large and they say that the mobile sim is not classed as a new service. I was told on the second call that a "request" would be put forward for the TV upgrade. Ofcourse two weeks later and still no upgrade! Is a sim a new service? Should I get TV L as part of the 4 for Ã‚Â£40 package?