[CIS]

The VM engineer has just left and he said it was down to a bad install, faulty wiring on the outside box. Seems to be sorted now.

Bit Rate 20480000 bits/sec
Power Level 9.9 dBmV
Signal to Noise Ratio 42.2 dB

Upstream Channel
Bit Rate 768000 bits/sec
Power Level 43.5 dBmV

Download Speed: 19526 kbps (2440.8 KB/sec ) Upload Speed: 735 kbps (91.9 KB/sec )

I must just say thank you to all who have helped with this matter, this forum does seem to be a little gem for info and help.

Thank you All