Quote:
Originally Posted by nms247
**UPDATE**
As of 10/08/07 all is fine. Had a tech out today who did some testing and it turned out to be of all things a bad cable supplied by VM.
The Tech said that the cable they send out with self installs is the cheapest cable they can get. On replacing it with a piece on non self install cable the modem sprang to life.
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That's good news - and yes, VM customer service is pretty atrocious! The upside as far as I can see is that the cable BB service is generally very reliable and now you've got yours sorted yours should be too...
