Thread: Blueyonder woes
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Old 02-08-2007, 16:59   #2
7@m3 G33k
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Join Date: Jul 2007
Location: West Mids
Services: 3 for £30 & I still pay 25p/min tech support?!?
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Re: Blueyonder woes
Hi Mark

First off ping is a bit of a blunt instrument for determining the nature of slow net connections. In fact lot of big sites just disable ping-response as it can be used to initiate a simple denial of service attack against them. As for the tracert results they look pretty normal to me.

Is it slow when she goes to NTL/VM's web pages? If she uses a POP3 mail client is that slow downloading new messages? Test the latter by sending her a large (1Mb) attachement. Is it slow if she browses to the Surfboard's config pages?
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