[spiderplant]

1. You have to reboot the STB every day, probably 3 -4 times per day.
2. Your STB freezes when changing channels (sometimes this requires a reboot).
3. Movie Channels (RED Button) works intermittently.
4. Alert message comes up on movie channels, (it has not been possible to tune the requested channel at this time try again later) after entering the PIN number to the view the requested channel.
5. CA IPPV Status “UKNOWN” (this will show what has been purchased, i.e. films from Filmflex).
6. Card Status Waiting... (This should be showing as “OK”)

You don't need a poll. You need to get on the phone to VM!

1 to 3 are all are STB faults, probably unrelated to the smartcard.
4 is a known software problem - for now, you have to retry tuning to the channel.
5 and 6 are normal behaviour.