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Old 24-07-2007, 13:47   #9
Shaun
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Join Date: Jun 2003
Posts: 6,064
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Re: Want to be a webhost? - I-Web Current Special Offer

Does anyone have a working phone number or email address for I-web?

I've moved my only site with them away as they are having difficulty responding to my tickets with them and have had some down time.

For the past 3 weeks I've been leaving tickets for them to tell me how to close my account before the renewal date but they've not responded.

I've had an email from them over a week ago telling me that my account was over due and that if I didn't pay the account would be closed and eventually would die. Great I thought. I still sent them an email to admin@i-ws.co.uk telling them I didn't want the account anymore.

Well that was great until I checked with Paypal today and they've taken a payment from my account from a new subscription (the old one was canceled).

I'm really annoyed. They never bothered to reply to me and now have taken a payment when they shouldn't. I can't get hold of them and Paypal are stating that because it's a subscription they can't get involved.



Any (working) contact details for them would be greatly received.
Shaun is offline   Reply With Quote