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chuck100 · 23-07-2007, 18:18

Sky recently called me and offered my 3 months half price. I had to end my contract and start another. This was fine but they gave me a new card which means I can't watch anything on my planner (I have to insert my old card to watch anything previously recorded). As expected I cannot record programs under my old card but It also won't allow me to record anything using my new card - the 'recording' seems to work but as soon as I play back the screen freezes straight away. I'm sure I can phone Sky and they could resolve it but I suspect I may lose everything on my planner. Any other options?

Thanks

23-07-2007, 18:18	#1
chuck100 Inactive Join Date: Jul 2007 Posts: 2	SKY + problems Sky recently called me and offered my 3 months half price. I had to end my contract and start another. This was fine but they gave me a new card which means I can't watch anything on my planner (I have to insert my old card to watch anything previously recorded). As expected I cannot record programs under my old card but It also won't allow me to record anything using my new card - the 'recording' seems to work but as soon as I play back the screen freezes straight away. I'm sure I can phone Sky and they could resolve it but I suspect I may lose everything on my planner. Any other options? Thanks