Does NTL offer the best product? Probably not
Is it still viable? absolutely. thousands of people are perfectly happy with a service that giove syou bog-standard tv,phone and broadband. just because you've had a bad experience doesn't mean the whole network is like that...
It does bug me when people decide the whole network is awful and of no use at all, rather than look for a constructive solution.
Yes, it's viable. No, it's not the best. Shock horror, I nearly dropped my cornflakes.
Apols for sarcasm