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Lost all my channels on V+
Was watching BBC HD channel this morning. Had to go out so put it in standby. When I came back 15 minutes later, big banner saying I was not subscribed to this channel. All my channels except the usual free to air ones greyed out. No recording available "You are not subscribed etc" Rang 151 and told them. they asked me to give them the card number on the Technical page. reply, "Sorry we haven't got that number" When I said the box (4th one) was installed 3 weeks ago, she said that the system told her the box was installed in April. When I said well "why has it been working ok for the last three weeks" she said I dunno, and ordered a techie for me on Tuesday. The card info says "not paired" but it has been ok until now. How can it suddenly go like and is there anything I can do or do I have to wait forthe techie?
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