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Originally Posted by DeadKenny
Thanks 
Well it's just that you seemed to speak with some authority about NTL never refusing to sign for a letter so I assumed you must work for them to know this 
Anyway, here's the latest development...
Got home and there's a message on my phone about 6pm from NTL saying they received my letter dated the 18th Oct and will be cancelling as of the 18th Nov (tomorrow).
So, it seems problem solved.
Interesting that one of the guys here who PM'd me and checked my account details said there was no record of any correspondance in this matter.
Thanks for being "understanding" of a p'ssed off customer by the way guys (except the guy who PM'd me who was of help). I'll leave you all alone. I hope this kind of attitude isn't reflected when you deal with customers on the phone |
you assumed wrong then didn't you, i worked for ntl up until last march.
So basically you have been bitv=ching about ntl not signing for the letter when it turns out they did accept your letter, but due to Royal Mails failings they were not asked to sign for it. The problem was you were aiming your anger at the wrong company for a lot of this thread hence you lost the understanding of most people who poted on this thread!
anyway glad its sorted for you, so ntl don't turn letters away as you seemed so sure they do