Quote:
Originally Posted by Armitage Shanks
..He agreed that he should put a note on my account...
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You can easily confirm this by giving them another call and ask them to read any note on screen - i always call again to confirm any 'phone deals' this way - they're always helpful & it's better than waiting until the wrong bill arrives
Quote:
Originally Posted by Armitage Shanks
..It doesn't affect every channel so that would likely explain it...
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you're quite right it doesn't - we used to get sound drops on 'Disc Realtime' but not on 'Disc Realtime +1'? - but it has made me wonder - i used to get sound dropping on various channels virtually on a daily basis and whilst there was no mention of a cure in the last code drop (about a month ago) - for sure, i have not noticed it since
i can't help but wonder whether it's already been fixed and for some reason your box hasn't updated - if this is the case i've heard there is a way to force the box to update although i don't know how to do it
haven't read the whole thread (stuff to do, people to see :o) ) but have you tried calling techs in India (152 i think) - they can actually tweak your box remotely and maybe they can force it to update
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P.S. Actually you can check whether it's updated - what's the number of your software version?