[Jade]

All the On Demand services are quite frankly crap at the moment. According to CS the engineers have been working on this since last week (or perhaps even longer than that depending on where you live!). Trying to rent movies, see Catch Up TV or using Virgin Central is an absolute stab in the dark right now. I've lost track of the amount of error codes I've encountered. Not only that they STILL have not resolved the red button issue. More often than not you have to reboot the box every time you want to use the bloody red button. Other issues they have not resolved is the quite frankly irritating loss of dialogue so its a case of "guess what the hell they said". Absolutely pathetic.

I currently have an episode of Medium that funnily enough didn't record and only shows up as 0:00. I've deleted it upteen times but every time I come back to the box whether its been on standby or left for a while it comes back. I have the series link for Medium but for some reason on Sunday just gone it recorded the same episode twice!

This on top of the dispute with Sky is really not helping my patience. The bottom line is that I want the channels back and I am particularly miffed that VM have decided "on our behalf" that they are not value for money. My husband who is a Liverpool fan (I'm ManU so you can imagine the rivalry!) is spitting feathers that Setanta costs £15.00 with VM but with Sky its £9.99. Since I pay the bill I've refused to add it as I don't think its value for money but now they've teamed up with Liverpool he is almost beside himself. Why should cable customers spend £5.00 more a month for Setanta?

We pay a lot of money for something that quite frankly has far too many bugs/unresolved issues. When it comes to deciding something is not value for money VM need to look to bring their own house into order.