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Wyl E Cyote · 15-07-2007, 13:59

Nottingham with a Pace box.
Only (try to) use Catch-up TV (is that different to VOD?)

Works sometimes but is absolute useless every weekend. Fridays and Saturdays programmes are mostly missing and what is on the menus will not play. Sometimes even the menus cannot be viewed.

Customer services say there is an issue open since 23 Jun about this and 'engineers are working on it'. The service is not provided by Virgin, but by an outside company so thay cannot get any information.

Vote - yes there is a major problem.

--
Dave.

15-07-2007, 13:59	#11
Wyl E Cyote Inactive Join Date: Jun 2007 Location: Nottingham, UK Services: TV XL, Phone L, CM L Posts: 11	Re: how major a problem is virgin's VOD? Nottingham with a Pace box. Only (try to) use Catch-up TV (is that different to VOD?) Works sometimes but is absolute useless every weekend. Fridays and Saturdays programmes are mostly missing and what is on the menus will not play. Sometimes even the menus cannot be viewed. Customer services say there is an issue open since 23 Jun about this and 'engineers are working on it'. The service is not provided by Virgin, but by an outside company so thay cannot get any information. Vote - yes there is a major problem. -- Dave.