Quote:
Originally Posted by on in an hour!
how do you know their fixes have no track record if you havent had an engineer out to 'waste your time' yet???
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If they have a fix for the problem then they would have rolled it out and there would be examples on this site and others of individuals for whom the problem has been solved.
I've already said that I'll phone them tomorrow and I'll listen to what they have to say.
I've stated my belief which is that they do not have a fix for the problem. I am basing that belief on the fact that I have never seen any evidence to the contrary and that if VM had a fix, it would be in their interests to roll out the fix immediately in order to make customers such as myself and many others content. Is it your belief that a fix exists?